住客评价

酒店十分满意，大爷和前台人很和善，给了我许多帮助。

还可以，挺好的

还可以挺好的。

环境非常好

房间干净服务好

环境很好，美观干净，

非常非常棒

出差旅游必备住所

环境好，非常值得

挺好的比较干净

能加床，公交便利

性价比极高的一家商务酒店

交通方便，干净卫生

干净卫生，交通方便

服务态度很好，交通方便

干净，安静，很好，房间都有窗

很干净很安静一点都不吵

房间有点小电梯很吵被子上有头发

房间挺好的，环境也不错

非常满意的一次入住 很好

好好好哈哈哈好好好哈哈哈

卫生和服务都不错，旁边有个公园，出行方便。

非常好，非常感谢店家贴心服务，游玩十天睡得最好的一家宾馆，尤其大床，褥子，被子，都非常好有机会去哈尔滨还去这家住，同时也会介绍朋友去的，非常遗憾没有照照片！

确实很不错

真的很不错

环境好 服务态度好 住着舒心

干净卫生，服务态度很好

房间很干净，周围吃的很多，尤其前台服务很热情

房间很干净很好

回哈尔滨探亲的，所以选择离家人近一些的酒店。酒店总体不错，价格也实惠地理位置也还好，就在道里区，打车到中央大街十几元。我们连续住了几天，房间里的设施设备，床上用品都比较新。有几个让我满意的地方，1.枕头有两个，一个软一个硬一些，睡觉时可以根据自己的喜好选择，2.被子是鸭绒被，非常暖和也非常轻.3.酒店的服务人员服务态度好，很热情，房间清扫及时也干净，早餐干净卫生，品质不错。下次去哈尔滨还会选择这家酒店。

需要五个字

很好 很暖心的一次入住 赞一个

性价比不错

综合条件很好

条件卫生还可以。

一般吧！！下次不住了

房间小旧 服务差 早餐是见过最差的

空调不能制热

This has to be one of my worst experiences at a hotel! I arrived at an empty front desk as the check in clerk was asleep. When she finally awoke in a daze and proceeded to scratch around aimlessly for about twenty minutes I asked her (via Baidu translate) if there was anything that could be done to speed up the check in process. She just stared at me blankly and continued to slam things around on her desk! She then asked for a ￥200 deposit and a copy of my passport and escourted me to my room on the 5th Floor which was located right next to the elevator...convenient?no! noisy? yes! The room seemed to be modern and comfortable but the bedding was torn, old and foul smelly. The room also reeked of cigarettes. I was not in the mood for any more blank stares from the front desk as I had an early morning tour planned so I tried to rotate the bed covers to find a decent and less smelly spot to survive through the night. These covers were not changed or replaced during my stay! Breakfast the next day was a disaster! Stale bread, old jam, no butter and coffee which took about 30 minutes to make but turned out to be a tasteless mess! The next day the 'do not disturb' Chinese/English sign outisde my locked door meant nothing to the cleaners who just barged in while I was resting. On my last day there was some blocked drain issues and water suddenly started to flood the bathroom. I tried my best to contain the pools of water in the bathroom by using some towels which like the bedding was discoloured and old looking, so as to avoid leakage into the bedroom wooden floors. The security guard thankfully arrived (with my food delivery) just in time to help sort out the mess. He apologised for the issue stating' blocked drains are a China problem.' The Check out process was unfortunately no different. Front desk asleep again! Woke up as miserable and sullen as ever, took my room card and informed me (suddenly she understood the workings of a translation app) that my deposit will not be refunded because of the wet towels from the day before. I suppose she felt it would have been better for me to use my clothes or probably the torn duvet to contain the water in the bathroom to prevent any further damage to the wooden floors? Totally no regard or respect for valued customers! I am very happy for you to keep my deposit if it would help to teach you how to treat valuable customers and provide them with decent clean rooms and linen! Trip.com you should also seriously consider random quality inspections of these establishments you so wonderfully market. It will also be the first and last time I arrange any hotel accommodation through your site or app.

床单不干净，晚上还没人给换，连洗漱的东西都收费！！